プライバシーポリシー

個人情報保護ポリシー

MOMENT Ltd.」では利用者の皆様が安心してご利用頂けるよう最低限の個人情報を提供頂いております。

MOMENT Ltd.」ではご提供頂いた個人情報の保護について最大限の注意を払っています。

MOMENT Ltd.」の個人情報保護についての考え方は以下の通りです。

 

   ■   弊社では会員様により登録された個人及び団体や法人の情報については、

        MOMENT Ltd.」 において最先端の機能やサービスを開発・提供するためにのみ利用し、

        会員個人情報の保護に細心の注意を払うものとします。

   ■   このプライバシーポリシーの適用範囲は、「MOMENT Ltd.」 で提供されるサービスのみであります。

        (範囲は下記、第1項に規定)

   ■   本規約に明記された場合を除き、目的以外の利用は致しません。(目的は下記、第2項に規定)

   ■   本規約に明記された場合を除き、第三者への開示は致しません。(管理は下記、第2項に規定)

   ■   その他本規約に規定された方法での適切な管理を定期的に行います。

   ■   MOMENT Ltd.」は利用者の許可なくして、プライバシーポリシーの変更をすることができます

        MOMENT Ltd.」が、個人情報取得内容の変更・利用方法の変更・開示内容の変更等をした際には、

        利用者がその内容を知ることができるよう、弊社ホームページのお知らせに公開し、

        このプライバシーポリシーに反映することにより通知致します。

 

1.「MOMENT Ltd.」のプライバシーポリシーについての考え方が適用される範囲

   ■   MOMENT Ltd.」のプライバシーポリシーについての考え方は、

        会員が「MOMENT Ltd.」のサービスを利用される場合に適用されます。

   ■   会員が「MOMENT Ltd.」のサービスを利用される際に収集される個人情報は、

        MOMENT Ltd.」の個人情報保護についての考え方に従って管理されます。

   ■   MOMENT Ltd.」の個人情報保護考え方は、 「MOMENT Ltd.」が直接提供される

        サービスのみであり、リンク等でつながった他の組織・会社等のサービスは適用範囲外となります。

   ■  MOMENT Ltd.」のサービスのご利用は、利用者の責任において行われるものとします。

   ■   弊社のホームページ及び当ホームページにリンクが設定されている他のホームページから

        取得された各種情報の利用によって生じたあらゆる損害に関して、「MOMENT Ltd.」は

        一切の責任を負いません。

 

2.「MOMENT Ltd.」の個人情報の収集と利用 

   MOMENT Ltd.」では会員の皆様に最先端の機能やサービスを開発・提供するために、

   会員について幾つかの個人情報が必要となります。

   ■   ショップのID・パスワードは利用者ご自身の責任において管理をお願い致します。

        - パスワードは定期的に変更し、他人が類推しやすいような名前や生年月日、

          電話番号など は避けることをお勧め致します。

        - また、知人・友人などであっても開示・貸与・譲渡しないで下さい。

        - お問合せのメールや弊社のホームページ上の Q&Aにはパスワードを書き込まないようお願い致します。

   ■   収集された個人情報は「MOMENT Ltd.」のサービスを提供するために必要な限度においてのみ利用し、

        次の場合を除き、いかなる第三者にも提供致しません。

   ■   会員の同意がある場合

        - 会員から個人情報の利用に関する同意を求めるための電子メールを送付する場合

        - あらかじめ弊社と機密保持契約を締結している企業(例えば、業務委託先)

          等に必要な限度において開示する場合

        - 会員に対し、弊社、または、弊社の業務提携先等の広告宣伝のための電子メール、

          ダイレクトメールを送付する場合

        - MOMENT Ltd.」における会員の行為が、「MOMENT Ltd.」方針・告知、

          MOMENT Ltd.」の利用規約等に違反している場合に、他の会員、第三者または弊社の権利、財産を保護するために必要と認められる場合

        - 裁判所、行政機関の命令等、その他法律の定めに従って個人情報の開示を求められた場合、

          または犯罪の捜査、第三者に対する権利侵害の排除若しくはその予防、

          その他これに準ずる必要性ある場合

   ■   会員は、弊社に対し、個人情報を上に定める方法で利用することにつきあらかじめ同意するものとし、

        異議を述べないものとします。

   ■   また、「MOMENT Ltd.」では次の様な場合、弊社のビジネスパートナーと会員の個人情報を

        共有する事があります。

        - 会員向け特別サービスなど、事業的な理由がある場合。

          この場合、情報を提供する前に会員の同意を求め、同意無しでは提供致しません。

        - 統計資料作成、市場調査、データ分析などを行う場合。

          この場合、特定個人を判別することができない様に加工された情報だけを提供致します。

 

  1. 問い合わせ先

   ここに示した個人情報についての考え方についてご不明な点などございましたら次の

   アドレスまで電子メールでお問い合わせください。

 

    個人情報管理担当 : カスタマーサービス (info@moment-ltd.jp

 

Last updated: [17 Apri 2024]

This Privacy Policy describes how MOMENT Ltd. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from 66da55-ff.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.
  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
  • Account information including your username, password, security questions.
  • Shopping information including the items you view, put in your cart or add to your wishlist.
  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect through Cookies

We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
  • With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":

Category Categories of Recipients
  • Identifiers such as basic contact details and certain order and account information
  • Commercial information such as order information, shopping information and customer support information
  • Internet or other similar network activity, such as Usage Data
  • Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners and data analytics providers)
  • Business and marketing partners
  • Affiliates

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.

User Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.

We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.

Third Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call [+81-0743-85-7706] or email us at info@moment-ltd.jp or contact us at MOMENT Ltd. 2-6-7, Mayumi-minami, Ikoma, Nara, 630-0123 JAPAN